So long story short never buy a product from these guys unless you are either 100% sure it is what you want. I had been messing around with it for about 4 hours previously. ![]() ![]() The rep even typed in chat there is no refund link site and I had asked for the link twice before i was told that information. the guy just repeated the same information that is listed on the site, I explained my issue and the entire process is so time consuming, just to get a refund!! like they wanted screenshots, log files, a piece of my soul when all i wanted was to get my money back and get this over with. At the start of the conversation it was just like i was talking to a living website company forum. So i then googled refund on wondershare, the site directed me to wondershare help center and sent me on a while goose chase for the returns/exchange link.Hint.(it does not exist) so i gave up and contacted customer service. Yes they have a trail version before purchases but come on who can really delve into a product with limited time on using features. ![]() Their customer service sucks, now dont get me wrong the person on the other end was polite but the policy of refunds is absurd. Getting a refund from them is like pulling teeth
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